Many rootkits can hook into the Windows 32-bit kernel, and patch several APIs to hide new registry keys and files they install. Rootkits and backdoor Trojans are very dangerous because they use advanced techniques (backdoors) as a means of accessing a computer system that bypasses security mechanisms and steal sensitive information which they send back to the hacker. One or more of the identified infections is related to a nasty rootkit component which is difficult to remove. Please follow the instructions here and then post your log files in a new reply in this thread: If you want to proceed on your own, please let me know. Do not perform any kind of scanning and fixing without my instructions.Every log file should be copy/pasted in your next reply.

Post your log files, don't attach them.Follow my instructions strictly and don’t hesitate to stop and ask me if you have any questions.Make sure you read all of the instructions and fixes thoroughly before continuing with them.You can save them in a text file or print them. I recommend you to keep the instructions I will be giving you so that they are available to you at any time.If you choose this option to get help, please let me know. If you are a paying customer, you have the privilege to contact the help desk at Consumer Support.Hello FinalSpark and ! My name is Borislav and I will be glad to help you solve your malware problem.

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